Current-generation RPA can be defined as software agents, or “robots,” that are programmed to perform repeatable, rules-based tasks previously done by humans. One of the advantages of these robots is the ability to complete tasks much faster and with greater accuracy. Another distinction between RPA and other forms of automation that have been around for years is that RPA, in addition to performing the more mundane tasks, is already evolving to the next level to incorporate cognitive intelligence — learning “on the job,” so to speak, to have the ability to analyze situations and correct mistakes.
Lower costs than full-time employees (FTEs) with little upfront investment
Frees up employees to do higher-value work
Increased speed and scalability without adding staff
Increased accuracy; of particular benefit for regulatory compliance
Automatic documentation and tracking for audit purposes
Ability to work 24/7 without getting tired or bored
Easy to provision; can be managed by almost anyone in the organization